副标题: Difficult People: Working Effectively with Prickly Bosses, Coworkers, and Clients
电子书下载格式:mobi+epub+pdf+txt
作者:JohnHoover
出版时间:2007-4
书籍简介:
Every office has someone who's no fun to be around. But getting along with that person—and managing them effectively—can make both your jobs easier. Difficult People , a comprehensive and essential resource for any manager on the run, shows you how. Learn to: Recognize why and when people act out Identify different types of difficult people Cope with difficult behavior Get the most out of trouble employees Nurture a harmonious work environment The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.
